INTRODUCTORY

WHO SHOULD ATTEND

New users of Microsoft Outlook who are familiar with Windows.

COURSE CONTENT

The course content is as follows:

Overview of Microsoft Outlook

~ The Calendar
~ Scheduling Appointments
~ Moving / Copying / Deleting Appointments
~ Planning / Rescheduling Meetings

~ Tasks
~ Creating Tasks using the Taskpad / Task List
~ Assigning Tasks / Sorting Tasks
~ Moving & Deleting Tasks

~ Keeping Contacts
~ Creating / Editing / Deleting a Contact
~ Finding / Sorting / Viewing Contacts

~ Notes
~ Creating a Note
~ Editing & Deleting Notes

~ Inbox
~ Sending & Reading a message
~ Replying to & Forwarding a message
~ Attaching files to a message
~ Deleting / Printing messages
~ Creating Folders / Moving Messages between Folders

~ Review & Close

THE COURSE CONTENT CAN BE TAILORED TO SUIT AN INDIVIDUAL OR GROUP NEEDS

DURATION: ½ Day
COURSE TIMES: 9.30 a.m. - 12.30pm
REGISTRATION: 9.15 am.
RESERVING A PLACE: Telephone and submit a booking form or fax confirmation

ADVANCED COURSE

Course Content

Organising & Managing Your Information
~ Creating a View
~ Grouping Items
~ Sorting Items
~ Filtering Items

Customising Outlook 2000
~ Customising the Outlook Bar
~ Displaying Hidden Toolbars
~ Customising Toolbars
~ Creating a Toolbar
~ The Menu Bar

Managing Messages
~ Tracking Delivery and Reading Mail
~ Moving New Mail to a Folder Automatically
~ Using the Rules Wizard
~ Using the Out of Office Assistant
~ Changing the Look of Mail
~ Working with Personal Address Book (PAB)
~ Creating a Personal Distribution List (PDL)

Working with Contacts
~ Sharing Contacts Using Virtual Business Cards
~ Receiving a vCard

Holding Online Meetings with Outlook
~ Scheduling an Online Meeting
~ Using Outlook Contacts

Events
~ Adding an Event
~ Adding Recurring Events
~ Changing Event Details
~ Deleting an Event

The Journal
~ Viewing a Timeline of Journal Activities

Duration: ½ day